Mitch Gibson speaking on stage at The Next Wave conference
InsurTech Speaker · Independent Agency Specialist

The speaker independent agents book follow-up calls about.

The InsurTech Translator for Independent Agents

Mitch Gibson has spent 8 years inside independent insurance agencies evaluating technology from the buying side. As CTO of Virtual Intelligence, a 200+ person company placing virtual employees inside independent agencies across the country, he works with real agencies on real technology decisions every day. He co-founded the IndieTech Experience, hosts the MVP Podcast on the Agency Intelligence Network, and is CTO of The Insurance Alliance, a four-location agency operating in Illinois and Indiana.

Most people in the InsurTech conversation are selling something or watching it from the outside. Mitch is operating inside it.

He co-founded the IndieTech Experience, hosts the MVP Podcast on the Agency Intelligence Network, and is CTO of The Insurance Alliance, a four-location agency operating in Illinois and Indiana.

Most people in the InsurTech conversation are selling something or watching it from the outside. Mitch is operating inside it, which is why the agencies he works with actually change how they think about technology decisions. He brings that same clarity to every stage.

Speaks about
Agency Technology Adoption Tech Stack Audits AI in Independent Agencies Virtual Teams AMS Selection & Implementation Systems Thinking for Growing Agencies
Keynote Topics

Four keynotes. One through-line.

01

The Agency Inflection Point

Most agency owners feel the pressure but cannot name it. This names it.

Something is shifting in independent insurance. Carriers are consolidating. Customer expectations are being set by industries that move faster than insurance. And technology is compounding advantages for the agencies that figured it out early, while the gap gets harder to close for the ones that did not. After 8 years inside independent agencies, the pattern is clear.

Your audience walks away with
  • The macro forces reshaping independent insurance right now — and why the window for adapting is shorter than most agency owners realize
  • What the agencies on the right side of the split are doing differently, and why it is not what most people expect
  • A framework for diagnosing where your agency stands today and identifying the move that matters most next
Presented at Applied Net (Las Vegas) · PIIB Summit (Long Beach) · IndieTech Experience
02

Future Proof Your Agency

After auditing 49 agencies, the same thing keeps coming up. Too many tools. Too little integration. Nobody asking whether any of it is actually working.

The average agency is running its AMS at 65% capacity. Across 49 tech stack audits, the group had more than 20 different e-sign platforms between them. Half had no formal training tool. Most had redundant systems they were paying for and barely touching. Before any agency can get smarter about technology, they have to see clearly what they already have.

Your audience walks away with
  • The 5 scoring lenses that expose which tools in your agency are earning their cost and which are dead weight
  • How to work through 10 technology categories — from AMS and CRM to VOIP, forms, and training tools — and find exactly what's broken
  • What AI readiness actually means for an independent agency, and the one thing most agencies are missing before any AI tool can do anything useful
Presented at PIIB Summit (Long Beach) · Future Proof Your Agency Webinar 2025
03

AI That Actually Works in Your Agency

Most agencies don't have an AI problem. They have a readiness problem. The tools exist. The SOPs don't.

Independent agencies are getting sold AI from every direction right now. New platforms, new features on existing platforms, ChatGPT licenses nobody trained anyone to use. This keynote is about what is actually working in real agencies day to day — not what is getting funded, not what was on the conference floor last week.

Your audience walks away with
  • The AI use cases producing real results in independent agencies right now — from turning Loom recordings into full SOPs to drafting carrier-ready documents
  • What AI readiness actually means and how to score your agency on it before buying anything new
  • How to build the foundation — documented SOPs, consistent workflows, clean data — that makes any AI tool worth what you paid for it
Co-presented at Accelerate 2025 · PIIB Summit · From Chaos to Clarity Webinar Series
04

From Producer to Systems Thinker

The agencies that plateau are usually run by great producers who never made one specific shift.

Most agency owners became agency owners because they were excellent producers. That skill set got them there. But the habits that made them a great producer — solving individual problems fast, relying on relationships, keeping things in their head — start working against the agency once it tries to grow past a certain size.

Your audience walks away with
  • What the difference looks like between a producer mindset and a systems mindset — and why both matter at different stages
  • How to identify which problems in your agency are workflow problems pretending to be people problems
  • Where to start building systems in an agency that has been running on relationships and tribal knowledge
Presented at Applied Net (Las Vegas) · PIIB Summit (Long Beach) · Accelerate 2025
Don't see exactly what your audience needs?

Mitch builds custom sessions around the specific challenges your attendees are working through. Reach out with the details and he will tell you what he can put together.

Watch Mitch Speak

“Here’s what I hear most after I speak at an event. Not ‘great talk.’ It’s more like: ‘Can I grab 20 minutes with you? I need to show this to my operations manager.’ That’s what I’m building toward every time I’m on stage.”

Speaking Fees

What it costs to book Mitch

$3,500 Starting rate · keynote format · small local agencies

The final fee depends on the format (keynote vs. workshop), travel requirements, and event context.

Available for association conferences, agency group events, insurance industry conferences, and private client events.

For customized programs or multi-day engagements, reach out directly. You will get a straight answer.

Association Conferences Applied Net, PIIB, Big I events, state associations
Agency Group & Cluster Events Private sessions for agency owner groups and clusters
Workshops & Custom Programs Multi-session or half-day formats — reach out for pricing
Why Book Mitch

8 years from inside the problem — not a summary of it.

He is still working inside the industry, with real agencies, real technology decisions, real consequences every day. What your attendees hear is what is really happening, not a version of it filtered through a keynote circuit.

  • CTO of Virtual Intelligence — 200+ person company placing virtual employees inside independent agencies across the country
  • Co-founder of the IndieTech Experience, built specifically for independent agency technology conversations
  • 8+ years evaluating agency technology without platform affiliations or vendor relationships
  • Host of the MVP Podcast on the Agency Intelligence Network
Who benefits most

The audiences that get the most out of Mitch’s sessions

Agency owners navigating their first or second AMS transition. Operations leaders managing the gap between what the agency bought and what the team actually uses. Association conference organizers whose attendees are independent agency owners and producers. Agency groups or clusters looking for practical sessions on technology adoption and virtual team building.

What happens after

Attendees leave with a framework they can apply

Not a list of vendors to call. There is time for Q&A. Mitch answers specific questions directly, including the ones that usually get sidestepped from conference stages.

Is This Right for My Event?

The answer is easy to find.

Right fit

Your audience is independent agency owners, producers, or operations leaders trying to figure out which technology is worth their time and how to actually get their staff to use it.

Probably not

Your audience is primarily carriers, MGAs, or technology vendors looking for a session on InsurTech from the provider side. That is a different conversation and he is not the one to have it.

Not sure? Send an inquiry. He will tell you honestly whether it makes sense.

Get the complete speaker kit

Everything conference organizers need to evaluate and book Mitch.

  • 1-page bio
  • 4 keynote summaries
  • Headshots
  • Speaking fees & logistics
Let's Talk

Let's figure out if this is the right fit

Mitch is available for keynotes, workshops, and custom engagements. If your audience has a specific challenge they are working through, describe it below. He will tell you whether he can build something around it.

mitch@mitchgibson.com

Expected response: within 3 business days.

No commitment required. Mitch will respond directly within 3 business days.